June 23, 2022 –The California Department of Food and Agriculture (CDFA), Division of Measurement Standards, recently launched its Registered Service Agency (RSA) portal and it is being used by customers.
The new CDFA portal was created in record time, and is a significant milestone for CDT’s Technology Modernization Fund (TMF) because it is the first TMF project to reach Minimum Viable Product (MVP) and go live.
The TMF makes immediate investments in IT projects that modernize and innovate digital state services through a $25 million fund. In a competitive proposal process departments demonstrate how investments will be used to rapidly improve government services. CDFA’s new online system replaces the old, manual paper-based registration process for licensed agencies and agents—those who sell, rent, install, service, or repair California’s 1.85 million commercial weighing and measuring devices—with an efficient online process. These devices range from gas pumps, water dispensers, grocery scales, and electric and propane meters to truck and railroad scales and everything in between. The portal offers a full suite of self-serve functions to update agency registrations and contact information, view and print licenses, submit calibration reports and standards certifications, and make required payments. Aligned with the agile nature of the TMF, the RSA portal zipped from business challenge to MVP in only 5 months.
The TMF-funded RSA portal is a valuable resource for agencies and agents in all 58 counties to help assure Californians are getting their money’s worth.